Lone Working
Many workers are required to spend long periods working alone. This can result in them feeling vulnerable and raises the question of their personal
safety.
What does the course cover?
- Different risks associated with lone working
- Communication styles to defuse difficult situations
- Assertiveness
- Lone working procedures
- What personal safety measures are important?
- Safe working practices and emergency procedures
- Case studies
- Action planning
All our courses are tailored to fit your business and individual needs.
Who is the course for?
The course is ideal for anyone who works on their own and will help staff to:
- Recognise potentially difficult situations
- Develop techniques for defusing difficult situations
- Respond assertively in difficult situations
- Chose the right communication style to defuse difficult situations
- Develop appropriate personal safety measures
- Follow safe working practices
- Feel confident using emergency procedures
How long does the course last?
3 hours
How is the course assessed?
A multiple choice assessment paper will be given at the end of the session.
The assessment can take place orally for those who have difficulties reading or writing. Many foreign languages can be catered for.
How much does it cost?
Prices from just £40 per person for courses on your site. Please contact us for details. Price is dependent on numbers
How long is the certificate valid for?
3 years.
How do I book?
Our courses can be held on-site, at a time and date to suit your business. We aim to provide excellent value for money. Open courses are available for some subjects. Please click here for details