Stress management
Would you like to reduce and manage the incidence of stress at work? Learn how to take a proactive approach, within the legal framework, to address this complex and sensitive issue.
What are the benefits of attending the course?
The course will help participants to:
- Identify the signs and symptoms of stress
- Act promptly and effectively to support staff experiencing stress
- Understand the legal requirements for managing stress
- Proactively manage stress in the workplace
- Help staff who are suffering from stress
- Confidently approach this potentially sensitive and difficult area
What does the course cover?
- What causes stress?
- Recognising signs and symptoms of stress
- The legal framework for stress management
- Defining employer/employee responsibilities for health and safety of staff and colleagues
- What to do if a staff member is stressed
- Listening and support skills to help employees who are stressed
- Using the organisation’s policies for managing stress
- Adopting a risk assessment approach to reduce the incidence of stress
- The Health and Safety Executive’s (HSE) Management Standards for proactive stress management
Who is this course suitable for?
Supervisors and managers who want to take a proactive approach, within the legal framework, to reduce and manage the incidence of stress at work.
How long does the course last?
One day
Who is the course suitable for?
Supervisors and managers who face conflict within teams and departments.
Also suitable for customer service staff dealing with difficult clients.
How much does it cost?
We always aim to be competitive. Please contact us for details.
Is the course accredited?
All our courses can be endorsed by the Institute of Leadership and Management (ILM) giving you the assurance of great quality experience and a nationally recognised qualification.
How do I book?
Our courses can be held on-site, at a time and date to suit your business. We aim to provide excellent value for money. Open courses are available for some subjects. Please click here for details